Kandy washing machines are affordable and compact. A convenient control system and a wide selection of programs have made the technique popular among users.
However, over time, even reliable equipment can fail. Can I repair a Kandy washing machine with my own hands? Quite!
You only need to find out what the error codes on the control panel mean, and then find and repair the fault.
Main problems Kandy washing machines
We will analyze the main problems that are typical for cars of this brand. We will also find out how you can repair your Candy washing machines with your own hands.
No draining water in the typewriter
You noticed that the Kandy washing machine does not drain the water. The program can stop right in the middle of the wash. Due to the fact that the water does not leave completely, you take out wet things after pressing.
What are the causes of such a breakdown:
- The drain system is clogged. If debris enters the drain filter or hose, clogging occurs. Check the pump and nozzle from tank to pump.
- Damage to the drain pump (pump). Often, small objects falling into the pump cause it to break.
Kandy's car does not turn on
Why is the Candy washing machine not working? You habitually start the washer, but it does not respond to your actions. We will examine the causes of this problem:
- Malfunction of the power cable or extension cord. He could burn out, twist.
- Lack of voltage in the network, or it is not enough to start SM Kandy. This can happen if repair work is carried out on your site, a powerful tool is involved, and so on.
- The contacts on the start button are oxidized, so the machine does not respond to switching on.
- Faulty Kandy washing machine control module. The module is responsible for all programs in the AGR, therefore, when it breaks down, the technician refuses to work.
Loss of tightness
If you notice a pool of water under the washing machine, you need to urgently look for a leak.
Attention! Do not step into the water, you may be shocked. If possible, disconnect the CM from the mains or turn off the power supply on the switchboard.
Why leakage occurs:
No heat
The wash does not start the washing process or does things in cold water. The reason for this is a malfunction of the heating element (TENA). Basically, the element fails due to scale or damaged contacts.
Wear of moving parts
Wear of bearings, oil seals, electric brushes of the engine leads to various malfunctions in the Kandy washing machine. For example, you may notice a knock and rumble during the operation of the washer, the termination of the rotation of the drum.
Electronics Issues
This includes problems with closing the sunroof, poor wiring between parts and the control module, a malfunction of the control board for the Candy washing machine.
How to figure out what kind of breakdown happened in your car? Error codes will help you.
Thanks to the self-diagnosis system, a fault code is displayed on the display of the Kandy washing machine. After decrypting it, the user understands which part needs to be checked. So it becomes possible to independently repair Candy washing machines.
Kandy machine trouble codes, their meaning
Depending on the type of model, the CM may exhibit an error in different ways:
- Electa-controlled Activa models display an error on the display.
- Candy Aquamatic models (Candy Aquamatic) signal a problem by blinking the bottom light on the left. The number of flashes after a pause means the error code.
For washing machines Candy Holiday, Aquamatic, Activa and other models, the following error codes are characteristic: E01, E02, E03, E04, E05, E09.
Error Code Name | Meaning, Decryption |
E01 | The hatch door is not tightly closed. There is a problem with the locking device (UBL) or mechanical latch. |
E02 | Error while taking water. The tank is overfilled, or there is not enough water for washing. There are likely problems with the intake valve, pressure switch, control module. |
E03 | There is no normal discharge of water. Time set aside for drain. The problem is blockage in the drainage system or pump. |
E04 | Water intake error. The tank is filled above the prescribed level. Possible damage to the filler valve or pressure switch. |
E05 | Water does not heat up. Malfunction of the heating element, electronic controller, temperature sensor. |
E07 (08, 09) | Problems with the engine or its elements: tacho sensor, triac, control module. |
Self repair Kandy machine
First of all, if you notice an error code, reboot the washer. Disconnect it from the network for 10-20 minutes.
If after turning on the code has not disappeared, you need to continue searching. The photo shows the device of the Candy washing machine to make it easier for you to navigate.
You can also look at the operating instructions for the Kandy washing machine.
Solve drain problems
Let’s figure out how to get rid of the blockage. DIY repair:
- Cleaning the drain filter. It is located below: on the front panel, behind a small hatch. Unscrew the filter, inspect for blockage.
- Checking the drain pipe. It is necessary to lay the washer on its side and get through the bottom to the nozzle. For more information on cleaning and replacing, see the video:
At the same time, inspect the drain hose, which could also become clogged. For cleaning, you can rinse it under the pressure of water.
- Checking the pump (s) is carried out after inspection of the impeller. Take out the drain filter, look into its hole. Having illuminated a flashlight, pay attention to whether the impeller is spinning or not. If it stands still, it means that there were problems with the pump, or a thread or a piece of fabric was wound around the impeller axis.
To remove the error from the screen and return the SM to working capacity, you need to get to the pump.
DIY repair:
- Disconnect the CM from the network and communications.
- Put the washer on its side, opening the bottom.
- Remove the pump mounting bolts.
- Unclench the connectors by disconnecting the wires.
- After removing the pump, inspect the impeller for a blockage.
If the pump malfunctions, you can install a new part in the reverse order.
How to turn on the Kandy car
If your washing machine does not turn on, does not give an error code, do it yourself repair:
- Check the power cord and extension cord (if connecting through it). Connect any household appliance to the extension cord. If it works, then the extension cord is working. If the wire is broken, it needs to be replaced.
- To find out if there is voltage in the network, connect one of the devices to the outlet. If it does not work, you need to call an electrician.
- To inspect the power button and its contacts, you need to remove the front panel.
What needs to be done:
- Remove the top cover of the washer by unscrewing the bolts at the back.
- Take out the dispensing tray.
- Unscrew the self-tapping screws holding the output tray.
- Release the latches and remove the panel.
- Disconnect the wires coming from the control module.
Now examine the contacts of the buttons. They may need to be replaced.
Replacing the heater in the washing machine
When using low-quality powders and hard water, the heater is scaled. Subsequently, scale can cause the heater to burn. If the heater breaks down, the corresponding error code appears on the display.
To replace an item, you need to remove the back panel of the CM Kandy. Do it yourself repair:
Visually assess the condition of the heater. Additionally, you can check the heater while it is in the machine. To do this, attach the probe of the multimeter to the contacts of the heater, measure the resistance. A working part will show from 20 ohms to 30 ohms.
If broken, install a new element.
Bearing replacement
To replace the bearings, you need to know how to disassemble the Kandy washing machine. Getting to them is very difficult, and not everyone can do it.
Watch the detailed video tutorial:
Solving Electronics Problems
What are the signs of this breakdown in a Kandy washing machine? You are trying to start the wash, but the process does not start. An error code lights up on the display.
The reason may be in the open hatch door. If the locking device fails, then the hatch does not block at the electronic level, so washing does not start. Do-it-yourself repair consists in replacing the UBL:
- When de-energizing the SM, open the door.
- Bend the rubber cuff and use a screwdriver to remove the metal clamp.
- Remove the bolts securing the locking device.
- Bending the cuff, disconnect the lock from the panel.
- Having disconnected electric sockets, get the lock and rearrange on a new detail.
Electronics malfunctions can be caused by a disturbance in the wire circuit between the control board and other parts of the machine. Therefore, you need to examine everything in sequence. To do this, you need an electrical diagram of the Candy washing machine.
With sudden voltage drops, the board itself or its elements could burn.
It is better not to do the repair of the main component of the Kandy automatic washing machine with your own hands, but to entrust it to a professional.