Virpul is a large American company that has absorbed many brands. The Whirlpool washing machine warranty is 1 year from the date of purchase.
Warranty
Customers have the opportunity to receive 12 years of additional free maintenance on the engine of the washing machine. The promotion is valid for models purchased from 07/12/2017.
Whirlpool Warranty Features:
- Accessories and spare parts that are not equipped with the CMA and purchased in addition, are not put on the warranty account.
- The manufacturer is obliged to provide warranty services only if the operating rules are observed.
Each Whirlpool washing machine is equipped with a warranty card from the manufacturer.
So that in the future there would be no problems with the washing machine, the buyer should check the filling of the coupon. Incorrect entry of information or the absence of any record may lead to a refusal of free maintenance and repair.
Please note that the following points should be indicated in the coupon:
- When the product is sold.
- Model CMA and its serial number.
- Seal of the seller and his details.
- Signatures - seller and buyer.
Malfunctions associated with assembly errors during the warranty period are eliminated without payment. The right to service is confirmed by a set of documents - a check correctly filled out with a coupon, as well as an instruction manual.
Documents attached to the washing machine must be stored throughout the entire time of use.
Who provides the services?
The Virpul Corporation in Russia has an official service center in which all its brands are serviced - Whirlpool, Indesit, Hotpoint, Ariston. Here they use only original spare parts, work seven days a week, and apply technologies from the manufacturer.
To find the nearest authorized Whirlpool service center, customers can use the free hotline: 8-800-100-57-31. The company has a residually extensive service network - in Moscow alone there are about two dozen workshops that provide warranty services for SMA Virpul. Find out the details of the service on the official website of the Whirlpool service center.
Turning to an unauthorized workshop, the owners of the AGR lose the right to free warranty service.
Terms of Service
The warranty does not apply to the following types of work:
- Installation and connection.
- Cleaning - internal and external, adjustment and other care.
- Replacing consumables.
The services will be refused if it is established that malfunctions in the washing machine arose due to the fault of the owner who violated the operating rules. Non-warranty cases also include non-compliance of the parameters of power supply and water supply with the established standards.
The masters of the service workshop, carrying out repairs and maintenance under warranty, must fill in the appropriate fields in the attached coupon.
Whirlpool equipment can be equipped with different types of warranty cards - their type depends on the country of manufacture and the type of CMA. Usually, the Virpul washer ticket is a small book. The color of the book is blue, black or dark red.
Before you start using the washing machine, be sure to read the instructions. If you violate the operating rules outlined there, you may lose the right to warranty.